Confirming SMS replies

Easily capture, store and follow up with SMS replies.

About this template

This journey is designed to send out an SMS to contacts with an upcoming booking, and capture the reply in a field.
Tags: Success with Autopilot and SMS Marketing
Integrations: Twilio, Slack

About Autopilot

Marketing automation helps you stay closer to your customers and saves you time by removing manual and repetitive tasks. Autopilot’s marketing automation software is the easiest way to automate and personalize your marketing across the entire customer journey. Using Triggers, Actions and Conditions design highly personal and contextual marketing automation journeys. Autopilot’s marketing automation software is free for 30 days and plans start at just $49/month.

Shapes used in this journey

Triggers

Smart Segment Trigger
Add contacts on a smart segment to a journey.

Conditions

Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Actions

Send Slack Message
Send a contextual Slack message to a Slack channel.
Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

More marketing automation templates

What’s Autopilot? Watch this video to learn more.