Auto-Responses After Business Hours

Automate an out of office response for customers that reach out when you're not available.

About this template

This journey allows you to notify customers who reach out to you during and after business hours with an automated response. This is is a fantastic way to let your contacts know you haven’t forgotten about their enquiries, even after hours!
Tags: Operational, Success with Autopilot, Fitness, Health and Wellbeing, Service Providers, and Lead Management

About Autopilot

Marketing automation helps you stay closer to your customers and saves you time by removing manual and repetitive tasks. Autopilot’s marketing automation software is the easiest way to automate and personalize your marketing across the entire customer journey. Using Triggers, Actions and Conditions design highly personal and contextual marketing automation journeys. Autopilot’s marketing automation software is free for 30 days and plans start at just $49/month.

Shapes used in this journey


Form Submitted
Add a contact to a journey when they submit a form.


Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).
Is on List or Segment
Check if a contact is on a specific list or smart segment.


Add to List
Add a contact to a list.
Send Email
Send a contact a personalized marketing or transactional email.
Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.

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What’s Autopilot? Watch this video to learn more.