Onboarding Nurture

This journey, built by the team at Kitt, allows you to qualify and vales contacts, based on their interactions with your website.

About this template

In this lead nurturing journey, each user goes through a customer nurturing process where they receive a “Welcome to Kitt” email, followed by a series of educational emails teaching them how to use Kitt and setting them up for success. This journey has allowed Kitt’s marketing team to qualify and nurture leads to ensure that the most engaged prospects are prioritized for follow-up.
Tags: Customer Onboarding, Software as a Service (SaaS), Real Estate, Lead Nurturing, and Intercom Marketing
Integrations: Intercom, Slack

About Autopilot

Marketing automation helps you stay closer to your customers and saves you time by removing manual and repetitive tasks. Autopilot’s marketing automation software is the easiest way to automate and personalize your marketing across the entire customer journey. Using Triggers, Actions and Conditions design highly personal and contextual marketing automation journeys. Autopilot’s marketing automation software is free for 30 days and plans start at just $49/month.

Shapes used in this journey


New Intercom User
Add any new Intercom user to a journey.


Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).


Update Field
Update a field to a specific value.
Add to List
Add a contact to a list.
Send Slack Message
Send a contextual Slack message to a Slack channel.
Change Score
Increases or decrease a number field by a specific amount.
Send Email
Send a contact a personalized marketing or transactional email.
Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.

More marketing automation templates

What’s Autopilot? Watch this video to learn more.