Help Scout + LiveChat Integration

Use Autopilot to automate and integrate Help Scout and LiveChat.

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Marketing Automation ideas to integrate Help Scout and LiveChat

Help Scout Satisfaction Rating to Add to List

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Help Scout Create Conversation to Update HubSpot Contact Field

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Help Scout Satisfaction Rating to Assign Salesforce Lead to Group

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Help Scout Create Conversation to Update Salesforce Field

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LiveChat Tag to Add to List

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LiveChat Tag to Assign Salesforce Lead to Group

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LiveChat Tag to Set Salesforce Campaign Member Status

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LiveChat Tag to AB Split

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LiveChat Tag to Add to List

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LiveChat Tag to Remove From List

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LiveChat Tag to Send SurveyMonkey Survey

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Help Scout Create Conversation to Add to List

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Help Scout Satisfaction Rating to Remove From List

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LiveChat Tag to Update Salesforce Field

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Help Scout Create Conversation to Assign Salesforce Lead to Group

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LiveChat Tag to Remove From List

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LiveChat Tag to Update HubSpot Contact Field

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LiveChat Tag to AB Split

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Help Scout Create Conversation to Assign Salesforce Lead

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Help Scout Tag to Update HubSpot Contact Field

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Showing 20 of 60 Marketing Automation ideas using Autopilot's Help Scout and LiveChat integration.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About LiveChat

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Help Scout integration.

Triggers

Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Help Scout and LiveChat.