Help Scout + Segment Integration

Use Autopilot to automate and integrate Help Scout and Segment.

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Marketing Automation ideas to integrate Help Scout and Segment

Help Scout Tag to Add Delay to Send Segment Event

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Instapage Form Submitted to Send Segment Event

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Help Scout Tag to Add Trello Card to Send Segment Event

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Help Scout Tag to Add Salesforce Task to Send Segment Event

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Help Scout Create Conversation to Assign Salesforce Lead to Group to Send Segment Event

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Help Scout Create Conversation to Remove From List to Send Segment Event

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Help Scout Satisfaction Rating to Remove From Facebook Custom Audience

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Segment Event to Send Email

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Help Scout Satisfaction Rating to Send Segment Event to Add to List

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Help Scout Create Conversation to Send Segment Event to Add Salesforce Task

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Help Scout Satisfaction Rating to Remove From Facebook Custom Audience to Send Segment Event

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Help Scout Satisfaction Rating to Update HubSpot CRM Deal Stage to Send Segment Event

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Help Scout Tag to Send Email to Send Segment Event

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New Intercom Lead to Send Segment Event

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Help Scout Tag to Remove From List to Send Segment Event

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Help Scout Tag to Update HubSpot CRM Deal Stage

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New Intercom Lead to Send Segment Event

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Segment Event to Update HubSpot CRM Deal Stage

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Segment Event to Add to List

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Help Scout Tag to Send Segment Event

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Showing 20 of 318 Marketing Automation ideas using Autopilot's Help Scout and Segment integration.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About Segment

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Help Scout integration.

Triggers

Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Segment Event
Add a contact to a journey when they perform a Segment event.

Actions

Send Segment Event
Send a contextual Segment Event.

Playbooks

Assign Pipedrive deals and activities to your sales team based on actions users take
Orchestrate Pipedrive from within Autopilot based on actions people take.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Help Scout and Segment.