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Zendesk + Timers Integration
Use Autopilot to automate and integrate Zendesk and Timers.
Marketing Automation ideas to integrate Zendesk and Timers
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About Zendesk
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About Timers
Timers and delays make it easy to send the right message at the right time. For example, you can use delays to create a drip email sequence with each follow up email sent one day apart. Delays can also be used to wait until a particular time and day, for example you might only want to send emails on business days between 9am and 5pm.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Zendesk integration.
Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Time Trigger
Add contacts on a list to a journey at a particular date and time.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Actions