Delighted + Intercom + Help Scout integration

Use Autopilot to create journeys that use the Delighted, Intercom and Help Scout integrations.

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Marketing Automation ideas to integrate Delighted, Intercom and Help Scout.

New Intercom User to Add Intercom Tag to Send Delighted NPS Survey

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Help Scout Create Conversation to Add Intercom Tag to Send Delighted NPS Survey

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Help Scout Tag to Add Intercom Tag to Send Delighted NPS Survey

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Intercom Tag to Add Intercom Tag to Send Delighted NPS Survey

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Help Scout Tag to Check Delighted NPS Response to Add Intercom Tag

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Delighted NPS Response to Add Intercom Tag to Send Delighted NPS Survey

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Help Scout Create Conversation to Send Delighted NPS Survey to Add Intercom Tag

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Intercom Tag to Send Delighted NPS Survey to Add Intercom Tag

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New Intercom User to Send Delighted NPS Survey to Add Intercom Tag

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New Intercom Lead to Send Delighted NPS Survey to Add Intercom Tag

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Help Scout Satisfaction Rating to Send Delighted NPS Survey to Add Intercom Tag

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Help Scout Tag to Send Delighted NPS Survey to Add Intercom Tag

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New Intercom Lead to Add Intercom Tag to Send Delighted NPS Survey

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New Intercom User to Check Delighted NPS Response to Add Intercom Tag

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Intercom Tag to Check Delighted NPS Response to Add Intercom Tag

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Help Scout Satisfaction Rating to Check Delighted NPS Response to Add Intercom Tag

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Help Scout Satisfaction Rating to Add Intercom Tag to Send Delighted NPS Survey

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Help Scout Create Conversation to Check Delighted NPS Response to Add Intercom Tag

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Delighted NPS Response to Check Delighted NPS Response to Add Intercom Tag

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Delighted NPS Response to Send Delighted NPS Survey to Add Intercom Tag

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Showing 20 journey ideas for Delighted, Intercom and Help Scout

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Intercom integration

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Intercom integration and the Help Scout integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
New Intercom User
Adds new Intercom users to a journey.
New Intercom Lead
Adds new Intercom leads to a journey.
Intercom Tag
Adds an Intercom lead or user to a journey when they are tagged in Intercom.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Add Intercom Tag
Tags an Intercom lead or user.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Intercom and Help Scout.