Delighted + Intercom + LiveChat integration

Use Autopilot to create journeys that use the Delighted, Intercom and LiveChat integrations.

Marketing Automation ideas to integrate Delighted, Intercom and LiveChat.

LiveChat Tag to Send Delighted NPS Survey to Add Intercom Tag

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LiveChat Tag to Check Delighted NPS Response to Add Intercom Tag

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LiveChat Tag to Add Intercom Tag to Send Delighted NPS Survey

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New Intercom User to Add Intercom Tag to Send Delighted NPS Survey

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New Intercom Lead to Send Delighted NPS Survey to Add Intercom Tag

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Intercom Tag to Add Intercom Tag to Send Delighted NPS Survey

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Delighted NPS Response to Check Delighted NPS Response to Add Intercom Tag

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LiveChat Tag to Send Delighted NPS Survey to Add Intercom Tag

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New Intercom Lead to Check Delighted NPS Response to Add Intercom Tag

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Delighted NPS Response to Send Delighted NPS Survey to Add Intercom Tag

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Delighted NPS Response to Add Intercom Tag to Send Delighted NPS Survey

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LiveChat Tag to Check Delighted NPS Response to Add Intercom Tag

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New Intercom Lead to Add Intercom Tag to Send Delighted NPS Survey

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Intercom Tag to Send Delighted NPS Survey to Add Intercom Tag

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LiveChat Tag to Add Intercom Tag to Send Delighted NPS Survey

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New Intercom User to Check Delighted NPS Response to Add Intercom Tag

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New Intercom User to Send Delighted NPS Survey to Add Intercom Tag

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Intercom Tag to Check Delighted NPS Response to Add Intercom Tag

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Showing 18 journey ideas for Delighted, Intercom and LiveChat

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Intercom integration

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

About the LiveChat integration

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Intercom integration and the LiveChat integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
New Intercom User
Adds new Intercom users to a journey.
New Intercom Lead
Adds new Intercom leads to a journey.
Intercom Tag
Adds an Intercom lead or user to a journey when they are tagged in Intercom.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Add Intercom Tag
Tags an Intercom lead or user.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Intercom and LiveChat.