Delighted + Smart Segments + Custom Fields integration

Use Autopilot to create journeys that use the Delighted, Smart Segments and Custom Fields integrations.

Marketing Automation ideas to integrate Delighted, Smart Segments and Custom Fields.

Smart Segment Trigger to Send Delighted NPS Survey to Update Field

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Smart Segment Trigger to Check Delighted NPS Response to Update Field

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Smart Segment Trigger to Update Field to Send Delighted NPS Survey

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Smart Segment Trigger to Check Field to Send Delighted NPS Survey

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Smart Segment Trigger to Send Delighted NPS Survey to Update Field

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Smart Segment Trigger to Update Field to Send Delighted NPS Survey

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Smart Segment Trigger to Check Field to Send Delighted NPS Survey

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Smart Segment Trigger to Check Delighted NPS Response to Update Field

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Showing 8 journey ideas for Delighted, Smart Segments and Custom Fields

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Smart Segments integration

Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.

About the Custom Fields integration

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Smart Segments integration and the Custom Fields integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Smart Segment Trigger
Add contacts on a smart segment to a journey.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Update Field
Update a field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Smart Segments and Custom Fields.