Ejection + Autopilot API + Freshdesk integration
Use Autopilot to create journeys that use the Ejection, Autopilot API and Freshdesk integrations.
Upcoming
Marketing Automation ideas to integrate Ejection, Autopilot API and Freshdesk.
API Trigger to Eject from Journey to Freshdesk Update Ticket
API Trigger to Freshdesk Update Ticket to Eject from Journey
API Trigger to Freshdesk Ticket Status to Eject from Journey
Showing 3 journey ideas for Ejection, Autopilot API and Freshdesk
About the Ejection integration
Ejection provides the flexibility to use triggers and conditions to immediately disqualify or “eject” contacts from a journey. Voila. This allows you to simplify journeys by removing all those condition checks, easily manage all your targeting criteria in one canvas, and eliminate the dreaded “oops” email.
About the Autopilot API integration
The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.
About the Freshdesk integration
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Ejection integration, Autopilot API integration and the Freshdesk integration.
Journey Triggers
API Trigger
Add a contact to a journey using a custom API call.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Conditions
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Journey Actions
Eject from Journey
Remove a contact from a journey.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Ejection, Autopilot API and Freshdesk.
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