Facebook + Autopilot API + Freshdesk integration
Use Autopilot to create journeys that use the Facebook, Autopilot API and Freshdesk integrations.
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Marketing Automation ideas to integrate Facebook, Autopilot API and Freshdesk.
API Trigger to Remove From Facebook Custom Audience to Freshdesk Update Ticket
API Trigger to Has Submitted Facebook Lead Ad to Freshdesk Update Ticket
API Trigger to Freshdesk Ticket Status to Remove From Facebook Custom Audience
API Trigger to Freshdesk Ticket Status to Add to Facebook Custom Audience
API Trigger to Freshdesk Update Ticket to Add to Facebook Custom Audience
API Trigger to Freshdesk Update Ticket to Remove From Facebook Custom Audience
API Trigger to Add to Facebook Custom Audience to Freshdesk Update Ticket
Showing 7 journey ideas for Facebook, Autopilot API and Freshdesk
About the Facebook integration
Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.
About the Autopilot API integration
The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.
About the Freshdesk integration
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Facebook integration, Autopilot API integration and the Freshdesk integration.
Journey Triggers
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
API Trigger
Add a contact to a journey using a custom API call.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Conditions
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Journey Actions
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Facebook, Autopilot API and Freshdesk.
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