Facebook + Freshdesk Integration

Use Autopilot to automate and integrate Facebook and Freshdesk.

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Marketing Automation ideas to integrate Facebook and Freshdesk

Create New Freshdesk Ticket to Remove From Facebook Custom Audience to Send Email

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Create New Freshdesk Ticket to Add to Facebook Custom Audience

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Recurly Subscription to Remove From Facebook Custom Audience to Freshdesk Update Ticket

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Facebook Lead Ad Submitted to Send Twilio SMS

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New Freshdesk Ticket to Add to Facebook Custom Audience

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Freshdesk New Contact to Add to Facebook Custom Audience to Add Delay

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Freshdesk New Contact to Remove From Facebook Custom Audience to Add Delay

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Freshdesk Ticket Updated to Add Delay to Remove From Facebook Custom Audience

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Freshdesk Contact Updated to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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Create New Freshdesk Ticket to Remove From Facebook Custom Audience to Add a Pipedrive Deal

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Freshdesk Ticket Updated to Has Submitted Facebook Lead Ad to Add a Pipedrive Deal

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Freshdesk New Contact to Has Visited Page to Remove From Facebook Custom Audience

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Freshdesk Ticket Updated to Remove From Facebook Custom Audience to Freshdesk Update Ticket

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New Freshdesk Ticket to Add to Facebook Custom Audience

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Facebook Lead Ad Submitted to Freshdesk Update Ticket to Send Delighted NPS Survey

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Facebook Lead Ad Submitted to Add a Pipedrive Deal

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Create New Freshdesk Ticket to Freshdesk Ticket Status to Add to Facebook Custom Audience

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Freshdesk Contact Updated to Add to Facebook Custom Audience

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Freshdesk New Contact to Remove From Facebook Custom Audience

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Freshdesk Ticket Updated to Remove From Facebook Custom Audience to Add Delay

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Showing 20 of 846 Marketing Automation ideas using Autopilot's Facebook and Freshdesk integration.

About Facebook

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.

About Freshdesk

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Facebook integration.

Triggers

Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Actions

Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Facebook and Freshdesk.