Freshdesk Integrations

Trigger journeys when a new ticket is submitted, follow up customers automatically and automatically add new tickets.

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Marketing Automation ideas to integrate Freshdesk

Pipedrive Deal Status Match to Freshdesk Update Ticket

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Page Visited to Subscribe to Mailchimp audience to Freshdesk Update Ticket

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Freshdesk New Contact to Add to List to Add Pipedrive Note

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Freshdesk Contact Updated to Send Segment Event

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Freshdesk New Contact to Set Salesforce Campaign Member Status

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New Freshdesk Ticket to Add Pipedrive Note

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New Freshdesk Ticket to Set Salesforce Campaign Member Status

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Freshdesk Contact Updated to Update Pipedrive Deal Field

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New Freshdesk Ticket to Subscribe to Mailchimp audience

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New Freshdesk Ticket to Update Salesforce Field

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Facebook Lead Ad Submitted to Freshdesk Ticket Status to Update Salesforce Field

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Field Match to Has Submitted Facebook Lead Ad to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Add Pipedrive Note

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New Freshdesk Ticket to Freshdesk Ticket Status to Update HubSpot Contact Field

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New Freshdesk Ticket to Create Salesforce Opportunity to Update Field

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Intercom Tag to Freshdesk Ticket Status to Add to List

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New Freshdesk Ticket to Has Submitted Facebook Lead Ad to Assign Salesforce Lead

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Create New Freshdesk Ticket to Add Pipedrive Note

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Page Visited to Freshdesk Update Ticket to Add Pipedrive Note

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Freshdesk New Contact to Update Pipedrive Deal Field to Update HubSpot Contact Field

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Showing 20 of 33840 Marketing Automation ideas for Freshdesk

About Freshdesk

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

About Autopilot

Marketing automation helps you stay closer to your customers and saves you time by removing manual and repetitive tasks. Autopilot’s marketing automation software is the easiest way to automate and personalize your marketing across the entire customer journey. Using Triggers, Actions and Conditions design highly personal and contextual marketing automation journeys. Autopilot’s marketing automation software is free for 30 days and plans start at just $49/month.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Freshdesk integration.

Triggers

Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Actions

Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Freshdesk.