Freshdesk Integrations

Trigger journeys when a new ticket is submitted, follow up customers automatically and automatically add new tickets.

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Marketing Automation ideas to integrate Freshdesk

Create New Freshdesk Ticket to Update Pipedrive Deal

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Freshdesk Ticket Updated to Eject from Journey to Send Delighted NPS Survey

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Email Activity to Freshdesk Ticket Status to Show Headsup Message

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New Freshdesk Ticket to Change Score

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Create New Freshdesk Ticket to Add Trello Card

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Freshdesk New Contact to Send Delighted NPS Survey

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Salesforce Field Changed to Freshdesk Ticket Status to Change Score

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Create New Freshdesk Ticket to Send Delighted NPS Survey to Update Pipedrive Deal

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Freshdesk New Contact to Send Delighted NPS Survey

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Freshdesk Contact Updated to Change Score to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Show Headsup Message to Update Pipedrive Deal

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Freshdesk Ticket Updated to Check Delighted NPS Response to Eject from Journey

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Freshdesk New Contact to Add Trello Card

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Subscribed to Mailchimp audience to Check Salesforce Field to Freshdesk Update Ticket

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Freshdesk Ticket Updated to Send Delighted NPS Survey

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Freshdesk New Contact to Add Trello Card

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Freshdesk New Contact to Show Headsup Message to Freshdesk Update Ticket

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API Trigger to Freshdesk Update Ticket

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API Trigger to Add Pipedrive Deal to Freshdesk Update Ticket

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Freshdesk Contact Updated to Add Pipedrive Deal

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Showing 20 of 24228 Marketing Automation ideas for Freshdesk

About Freshdesk

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

About Autopilot

Marketing automation helps you stay closer to your customers and saves you time by removing manual and repetitive tasks. Autopilot’s marketing automation software is the easiest way to automate and personalize your marketing across the entire customer journey. Using Triggers, Actions and Conditions design highly personal and contextual marketing automation journeys. Autopilot’s marketing automation software is free for 30 days and plans start at just $49/month.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Freshdesk integration.

Triggers

Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Actions

Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Freshdesk.