Salesforce + Insightly + Zendesk integration

Use Autopilot to create journeys that use the Salesforce, Insightly and Zendesk integrations.

Upcoming
Upcoming

Marketing Automation ideas to integrate Salesforce, Insightly and Zendesk.

Salesforce Campaign Trigger to Create Salesforce Opportunity to Assign Insightly Owner

Try this free

Add Insightly Opportunity to Check Salesforce Field to Create Insightly Project

Try this free

Check Insightly Contact Field to Check Salesforce Field to Assign Insightly Task

Try this free

Insightly Contact Field Change to Assign Insightly Task to Update Salesforce Field

Try this free

Add Insightly Opportunity to Submit New Zendesk Ticket to Assign Salesforce Lead

Try this free

Check Insightly Contact Field to Check Salesforce Field to Update Insightly Contact Field

Try this free

Check Insightly Contact Field to Create Salesforce Opportunity to Submit New Zendesk Ticket

Try this free

Add Insightly Opportunity to Create Insightly Project to Create Salesforce Opportunity

Try this free

Insightly Contact Field Change to Check Salesforce Field to Submit New Zendesk Ticket

Try this free

Check Insightly Opportunity Stage to Assign Insightly Task to Assign Salesforce Lead

Try this free

Insightly Contact Field Change to Check Salesforce Campaign Member Status to Submit New Zendesk Ticket

Try this free

Salesforce Campaign Trigger to Update Insightly Contact Field to Assign Salesforce Lead to Group

Try this free

Insightly Opportunity Status Change to Check Salesforce Campaign Member Status to Submit New Zendesk Ticket

Try this free

Salesforce Campaign Trigger to Zendesk Ticket Status to Update Insightly Contact Field

Try this free

Salesforce Campaign Trigger to Zendesk Ticket Status to Assign Insightly Owner

Try this free

Submits New Zendesk Ticket to Assign Insightly Owner to Assign Salesforce Lead

Try this free

Insightly Opportunity Status Change to Update Insightly Contact Field to Create Salesforce Opportunity

Try this free

Insightly Opportunity Status Change to Check Salesforce Campaign Member Status to Assign Insightly Owner

Try this free

Salesforce Field Changed to Update Salesforce Field to Update Insightly Contact Field

Try this free

Salesforce Campaign Trigger to Assign Salesforce Lead to Group to Assign Insightly Task

Try this free

Showing 20 journey ideas for Salesforce, Insightly and Zendesk

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

About the Insightly integration

Grow your business faster than ever before by building stronger customer relationships over time, and exceeding expectations every step of the way.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Salesforce integration, Insightly integration and the Zendesk integration.

Journey Triggers

Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Insightly Opportunity Status Change
Add a contact to a journey when the opportunity stage changes in Insightly.
Insightly Contact Field Change
Add a contact to a journey based on a certain value on a contact changing to a specific value.
Check Insightly Contact Field
Check for a specific value in a contact field.
Add Insightly Opportunity
Add a new opportunity against the contact in the journey.
Check Insightly Opportunity Stage
Check the opportunity stage with a true or false outcome.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Create Insightly Project
Creates a new project within Insightly.
Assign Insightly Owner
Assigns an owner or round robins ownership to a contact or lead.
Assign Insightly Task
Assigns a task on for a lead or contact.
Update Insightly Contact Field
Updates a field with a certain value associated against a contact in Insightly.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Salesforce, Insightly and Zendesk.