Segment + Timers + Freshdesk integration
Use Autopilot to create journeys that use the Segment, Timers and Freshdesk integrations.
Marketing Automation ideas to integrate Segment, Timers and Freshdesk.
Showing 20 journey ideas for Segment, Timers and Freshdesk
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
About the Timers integration
Timers and delays make it easy to send the right message at the right time. For example, you can use delays to create a drip email sequence with each follow up email sent one day apart. Delays can also be used to wait until a particular time and day, for example you might only want to send emails on business days between 9am and 5pm.
About the Freshdesk integration
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Segment integration, Timers integration and the Freshdesk integration.
Journey Triggers
Segment Event
Add a contact to a journey when they perform a Segment event.
Time Trigger
Add contacts on a list to a journey at a particular date and time.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Conditions
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Journey Actions