Twilio + Amplitude + Help Scout integration

Use Autopilot to create journeys that use the Twilio, Amplitude and Help Scout integrations.

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Marketing Automation ideas to integrate Twilio, Amplitude and Help Scout.

Help Scout Satisfaction Rating to Send Amplitude Event to Send Twilio SMS

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Help Scout Tag to Send Twilio SMS to Send Amplitude Event

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Help Scout Create Conversation to Send Amplitude Event to Send Twilio SMS

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Amplitude Event to Send Twilio SMS to Send Amplitude Event

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Twilio SMS Received to Send Amplitude Event to Send Twilio SMS

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Help Scout Create Conversation to Send Twilio SMS to Send Amplitude Event

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Twilio SMS Received to Send Twilio SMS to Send Amplitude Event

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Help Scout Tag to Send Amplitude Event to Send Twilio SMS

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Help Scout Satisfaction Rating to Send Twilio SMS to Send Amplitude Event

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Amplitude Event to Send Amplitude Event to Send Twilio SMS

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Showing 10 journey ideas for Twilio, Amplitude and Help Scout

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Amplitude integration

Amplitude provides product analytics to help companies understand user behavior. Product, marketing, and growth teams use Amplitude to discover and share insights about user engagement, retention, and revenue.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Amplitude integration and the Help Scout integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Amplitude Event
Starts a journey based on an Amplitude Event.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Amplitude and Help Scout.