Twilio + Help Scout + Mixpanel integration

Use Autopilot to create journeys that use the Twilio, Help Scout and Mixpanel integrations.

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Marketing Automation ideas to integrate Twilio, Help Scout and Mixpanel.

Help Scout Create Conversation to Send Twilio SMS to Send Mixpanel Event

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Help Scout Tag to Send Twilio SMS to Send Mixpanel Event

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Help Scout Satisfaction Rating to Send Mixpanel Event to Send Twilio SMS

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Help Scout Tag to Send Mixpanel Event to Send Twilio SMS

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Help Scout Satisfaction Rating to Send Twilio SMS to Send Mixpanel Event

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Help Scout Create Conversation to Send Mixpanel Event to Send Twilio SMS

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Showing 6 journey ideas for Twilio, Help Scout and Mixpanel

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Mixpanel integration

Mixpanel is the most advanced analytics platform for mobile & web. It helps businesses grow by helping them understand how their users behave and use their products by tracking actions people take rather than page views. Mixpanel's mission is to help the world learn from its data.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Help Scout integration and the Mixpanel integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Mixpanel Event
Starts a journey when a Mixpanel Event occurs.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Mixpanel Event
Send a Mixpanel Event.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Help Scout and Mixpanel.