Twilio + Zendesk + Mixpanel integration

Use Autopilot to create journeys that use the Twilio, Zendesk and Mixpanel integrations.

Upcoming
Upcoming

Marketing Automation ideas to integrate Twilio, Zendesk and Mixpanel.

Twilio SMS Received to Submit New Zendesk Ticket to Send Mixpanel Event

Try this free

Mixpanel Event to Submit New Zendesk Ticket to Send Twilio SMS

Try this free

Mixpanel Event to Zendesk Ticket Status to Send Twilio SMS

Try this free

Submits New Zendesk Ticket to Send Mixpanel Event to Send Twilio SMS

Try this free

Submits New Zendesk Ticket to Send Twilio SMS to Send Mixpanel Event

Try this free

Twilio SMS Received to Submit New Zendesk Ticket to Send Twilio SMS

Try this free

Mixpanel Event to Send Twilio SMS to Submit New Zendesk Ticket

Try this free

Twilio SMS Received to Send Twilio SMS to Submit New Zendesk Ticket

Try this free

Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Twilio SMS

Try this free

Twilio SMS Received to Zendesk Ticket Status to Send Twilio SMS

Try this free

Submits New Zendesk Ticket to Zendesk Ticket Status to Send Twilio SMS

Try this free

Twilio SMS Received to Zendesk Ticket Status to Send Mixpanel Event

Try this free

Twilio SMS Received to Send Mixpanel Event to Submit New Zendesk Ticket

Try this free

Submits New Zendesk Ticket to Send Twilio SMS to Submit New Zendesk Ticket

Try this free

Showing 14 journey ideas for Twilio, Zendesk and Mixpanel

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Mixpanel integration

Mixpanel is the most advanced analytics platform for mobile & web. It helps businesses grow by helping them understand how their users behave and use their products by tracking actions people take rather than page views. Mixpanel's mission is to help the world learn from its data.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Zendesk integration and the Mixpanel integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Mixpanel Event
Starts a journey when a Mixpanel Event occurs.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Mixpanel Event
Send a Mixpanel Event.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Zendesk and Mixpanel.