Typeform + Freshdesk + Autopilot API integration
Use Autopilot to create journeys that use the Typeform, Freshdesk and Autopilot API integrations.
Marketing Automation ideas to integrate Typeform, Freshdesk and Autopilot API.
Showing 7 journey ideas for Typeform, Freshdesk and Autopilot API
About the Typeform integration
Continue the conversations you started on Typeform by automating the next steps of your customer’s journey in Autopilot.
About the Freshdesk integration
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
About the Autopilot API integration
The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Typeform integration, Freshdesk integration and the Autopilot API integration.
Journey Triggers
Typeform Submitted
Add a contact to a journey when they submit a Typeform.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
API Trigger
Add a contact to a journey using a custom API call.
Conditions
Has Submitted Typeform
Check if a contact has previously submitted a specific Typeform.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Journey Actions