Typeform + Freshdesk + LiveChat integration
Use Autopilot to create journeys that use the Typeform, Freshdesk and LiveChat integrations.
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Marketing Automation ideas to integrate Typeform, Freshdesk and LiveChat.
Typeform Submitted to Has Submitted Typeform to Freshdesk Update Ticket
Create New Freshdesk Ticket to Has Submitted Typeform to Freshdesk Update Ticket
New Freshdesk Ticket to Has Submitted Typeform to Freshdesk Update Ticket
Freshdesk New Contact to Has Submitted Typeform to Freshdesk Update Ticket
Freshdesk Contact Updated to Has Submitted Typeform to Freshdesk Update Ticket
Freshdesk Ticket Updated to Has Submitted Typeform to Freshdesk Update Ticket
LiveChat Tag to Has Submitted Typeform to Freshdesk Update Ticket
Showing 7 journey ideas for Typeform, Freshdesk and LiveChat
About the Typeform integration
Continue the conversations you started on Typeform by automating the next steps of your customer’s journey in Autopilot.
About the Freshdesk integration
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Typeform integration, Freshdesk integration and the LiveChat integration.
Journey Triggers
Typeform Submitted
Add a contact to a journey when they submit a Typeform.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Conditions
Has Submitted Typeform
Check if a contact has previously submitted a specific Typeform.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Journey Actions
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Typeform, Freshdesk and LiveChat.
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