Zendesk + Amplitude + LiveChat integration

Use Autopilot to create journeys that use the Zendesk, Amplitude and LiveChat integrations.

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Marketing Automation ideas to integrate Zendesk, Amplitude and LiveChat.

Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event

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LiveChat Tag to Zendesk Ticket Status to Send Amplitude Event

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Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket

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LiveChat Tag to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event

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Amplitude Event to Zendesk Ticket Status to Send Amplitude Event

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LiveChat Tag to Submit New Zendesk Ticket to Send Amplitude Event

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Showing 9 journey ideas for Zendesk, Amplitude and LiveChat

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Amplitude integration

Amplitude provides product analytics to help companies understand user behavior. Product, marketing, and growth teams use Amplitude to discover and share insights about user engagement, retention, and revenue.

About the LiveChat integration

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the LiveChat integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Amplitude and LiveChat.