Zendesk + Help Scout Integration

Use Autopilot to automate and integrate Zendesk and Help Scout.

Upcoming
Upcoming

Marketing Automation ideas to integrate Zendesk and Help Scout

Help Scout Satisfaction Rating to Submit New Zendesk Ticket

Try this free

Help Scout Satisfaction Rating to Submit New Zendesk Ticket

Try this free

Help Scout Tag to Submit New Zendesk Ticket to Send Push Notification

Try this free

Intercom Tag to Submit New Zendesk Ticket

Try this free

Help Scout Satisfaction Rating to Submit New Zendesk Ticket

Try this free

Help Scout Create Conversation to Zendesk Ticket Status to Send Push Notification

Try this free

Help Scout Create Conversation to Check HubSpot CRM Deal Stage to Submit New Zendesk Ticket

Try this free

New Drift Contact to Submit New Zendesk Ticket

Try this free

Help Scout Satisfaction Rating to Check HubSpot CRM Deal Stage to Submit New Zendesk Ticket

Try this free

Drift Goal Reached to Submit New Zendesk Ticket

Try this free

New Drift Contact to Submit New Zendesk Ticket

Try this free

Help Scout Tag to Check HubSpot CRM Deal Stage to Submit New Zendesk Ticket

Try this free

Help Scout Create Conversation to Submit New Zendesk Ticket

Try this free

Help Scout Create Conversation to Submit New Zendesk Ticket

Try this free

Help Scout Create Conversation to Zendesk Ticket Status to Send Slack Message

Try this free

Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Add Pipedrive Note

Try this free

Help Scout Satisfaction Rating to Has Submitted Typeform to Submit New Zendesk Ticket

Try this free

Help Scout Create Conversation to Submit New Zendesk Ticket to Send Push Notification

Try this free

Help Scout Create Conversation to Send Slack Message to Submit New Zendesk Ticket

Try this free

Help Scout Create Conversation to Submit New Zendesk Ticket

Try this free

Showing 20 of 213 Marketing Automation ideas using Autopilot's Zendesk and Help Scout integration.

About Zendesk

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Zendesk integration.

Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk and Help Scout.